Fongo Freephoneline Server Outage Progress: April 2023

Fongo Freephoneline Server Outage Progress:  April  2023


We have approx. 30% of Fongo Home Phone users back online. 

More Home Phone users will come back online as the day goes on. No action is required.

Freephoneline.ca Canada's top free calling cities

Canada's top free calling cities
Toronto, Mississauga, Brampton, Vaughan, Montreal, Laval, Vancouver, Surrey, Burnaby, Ottawa-Gatineau, Calgary, Edmonton, Quebec, Lévis, Winnipeg, Hamilton, Burlington, London, Kitchener-Waterloo, Cambridge, St. Catharines-Niagara, Niagara Falls, Welland, Halifax, Oshawa, Whitby, Clarington, Victoria, Saskatoon, Regina, Windsor, Tecumseh, LaSalle, Lakeshore, Sherbrooke, St. John's , Barrie, Innisfil, Kelowna, Abbotsford-Mission, Greater Sudbury, Kingston, South Frontenac, Saguenay, Trois-Rivières, Guelph, Moncton, Brantford, Brant, Saint John, Charlottetown.
Complete list of Free Calling Cities by Province
Alberta
A - Acme, Airdrie, Alberta Beach, Ardrossan, Arrowwood
B - Banff, Beaumont, Beiseker, Blackie, Bon Accord, Bragg Creek, Bruderheim
C - Calgary, Calmar, Canmore, Carmangay, Carstairs, Cayley, Champion, Chipman, Claresholm, Cochrane, Cremona, Crossfield
D - Devon, Didsbury, Drumheller
E - Edmonton, Edmonton International Airport, Exshaw
F - Fort Saskatchewan
G - Gibbons, Gleichen
H - Hay Lakes, High River, Hussar
I - Irricana
K - Kananaskis, Keephills
L - Lake Louise, Lamont, Langdon, Leduc, Legal, Lethbridge, Lomond, Longview
M - Millet, Milo, Morinville, Morley
N - Namao, Nanton, New Sarepta, Nisku

Linksys PAP2 / PAP2T Setting for Freephoneline

Setting up a Linksys PAP2/PAP2T for Freephoneline

Before you start configuring the adapter, make sure you have the following settings for your SIP account:

- SIP Server address (sometimes called SIP Proxy)

- SIP User ID (the phone number, with 1 in front of the area code)

- The password for the SIP account (a combination of letters and numbers)

To obtain these settings, you must contact Freephoneline and ask for your configuration file. There's a one time charge for this, currently $50 CAD + tax. They will send you a Word document with the settings.

Plug in the adapter (power, an Ethernet cable to your router and a phone into Line 1). Wait about 20 seconds then pick up the phone and dial ****110#. The adapter will read back (with voice) its IP address. Open a browser and enter that IP address. The Info page of the adapter will show up.

Click Admin Login on the right , then Switch to advanced view in the middle, to get access to Advanced VoIP settings pages.

OBi 100 | 110 SIP registration


I have 3 simple (I hope) questions:
1. How to configure OBi100 to send REGISTER requests every 10 min?

2. How to make it send REGISTER requests containing common "Expires: 600" filed?

3. How to make it send Keep Alive packets to keep hole in NAT/firewall opened all the registration time?


And here is some points related to each question correspondingly:
1. To send REGISTER requests every 10 min I configured OBi100 (in "Service Providers | ITSP Profile A"):
RegistrationPeriod = 1100

Why it must be 1100 instead of 600 as expected? If it's set to 1100, OBi sends its next REGISTER request in 600 sec, instead of 1100 as specified. Keep in mind that SIP server may offer a grace period (usually 1 min) over the specified by SIP client time (1100 sec in this case) to keep registration active...

Freephoneline.ca ATA Disconnect RESOLVE


The most comment support related issue at Freephoneline-Fongo is ATA voip disconnects and are related to Registration Interval.

As the owner of 13 voip ATA's and have sent many Freephoneline-Fongo support tickets. I also made many support phone calls to Freephoneline-Fongo. With the ATA; OBi, VTA-CV, Granddstream, etc) all issues have been resolved with setup changes.

It seems recently as of September 2013 all the ATA with default setting have had disconnect problems,  my question then, is Freephoneline-Fongo making changes, well I can not comment.   But I have had to re-setup all the ATA's that have been working for years until recent September 2013.   

Freephoneline.ca ATA Disconnect RESOLVE
Reason is as follows: Registration Period

The Registry expiry on the ATA needs to be setup for 3600 as per FPL guidelines:

Freephoneline.ca OBi110/202 Registration Period RESOLVE


I need your help setting up OBi110/202 with freephone settings  http://support.freephoneline.ca/entries/23120323-VoIP-Unlock-Key-Credentials. I have been using the default setting for a year without any problems. However, in the last week OBis report Register Failed: 486 Too many requests. (OBi202 concurrently runs another SIP provider without any issues.)

Required settings:
1. IP Server: voip.freephoneline.ca
2. Alternative SIP Server: voip2.freephoneline.ca
3. Transport: UDP
4. Port: 5060
5. Registration Interval: 3600 seconds (1 hour)
6. Registration Expiry: 3600 seconds (1 hour)
7. Failed Registration Re-Try Interval: 120 seconds


Please refer to OBiTALK in your answers. Variables have descriptive names and I know some of this may look obvious but please have patience.

Q1) Is there a field to enter an Alternative SIP server?

freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

According to the latest study by the US National Health Information Survey released in June 2012 (link), from 2008 to 2012 the percentage of American households that only use wireless phones went from 17.5% to 34%. All the while, the percentage of households with a landline phone (with or without an accompanying cellphone) decreased from 79.1% to 63.6%. The trend is clear. Consumers are cutting their landlines in favor of cell phones at an ever increasing rate. There are many reasons for this behavioral shift. Smartphones are now ubiquitous. The majority of adolescents and adults have or would like to buy a smartphone. You can carry it around with you all day, others can reach you with one number, you can browse the web, write/read email, play games, listen to music and some users even have unlimited voice and data plans. It’s very convenient.


We believe that the primary reason why users are giving up landlines it that they cost too much. Why pay for 2 phones when you have one with you at all times that does so much more? That’s a very good question, but what if we told you can you can setup a home phone for practically nothing? Would you be interested then? No monthly fees. You can use regular phones and it’s free for life.

FreePhoneLine configured

I have FreePhoneLine configured for over a year, I use it as a failover of service. I did have issues but I have found these to be reliable:

RegistrationPeriod : 360
DigitMap:   (*98|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|xx.|(Mipd)|[^*#]@@.)

I changed the following settings according to freephoneline requirements, although the previous settings had worked fine since the beginning:

Registration Period: 3600
Registration expiry: was already 3600
Failed Registration Retry: 120

Rest left at defaults. I added the *98 for voicemail and it seems to work pretty good.